Aug 23

Kudos: Wil Wheaton

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Wil Wheaton, who played young Wesley Crusher in the Star Trek: The Next Generation, had a fan club that blew it for young Teresa Junizo twenty one years ago.

But once he heard about it, he made it right and wrote an awesome letter:

 image thumb17 Kudos: Wil Wheaton

He seems like a really nice guy. Kudos Wil Wheaton!

Aug 20

You read that right… LA Times gets major kudos from moi. Why?  Their investigative series on teacher effectiveness in the LA School District.  This is EXACTLY what newspapers should do – and exactly the kind of target they should aim at.

I’ll be writing more on the series of articles as they come out.  But I figured, first, congratulations and kudos on a job well done by a paper I’ve been very critical of in the past.

Jun 18

image thumb40 Kudos: Elton John
I’ve got Elton John on my iPod – and you should too.

He played Israel when other artists, like the Pixies and Elvis Costello, canceled.

Well…. IMHO Israel got the better of the deal. Elvis Costello is an overrated Bruce Springsteen wannabe who gets a quick flip of the dial anytime one of his few modest hits come on.  The Pixies… yeah, you probably haven’t heard of them  have you. I have, but that’s because I read guitar magazines, that interview Pixies members all the time – but you won’t hear them on the radio often (or at all).

And in a BIG bonus, Elton just played Rush Limbaugh’s wedding too. Where can he play next to earn the trifecta of hate from idiot liberals?  Maybe the NRA convention?

Kudos for playing where you are paid to EJ!

Get your Elton on here.

Mar 02

image thumb14 Good call Arizona Tea Party

Kudos to the Arizona Tea Party for NOT endorsing either candidate in the John McCain / J.D. Hayworth primary battle in Arizona.

Both are narcissistic careerists who should be doing other things than the peoples work.

Of course, their reasons reach higher lofts than mine… They wrote:

Roger Boone, organizer of the Flagstaff Tea Party, added, “The Tea Party should not endorse individual politicians, as their future actions may reflect poorly on our organization. We encourage our members to endorse and vote for whomever they choose, but as a group we will not endorse officially.”

That is an admirable position. It can lead to confusion as to who among the candidates upholds the Tea Party ethos.  But if endorsing leads to compromise of core Tea Party principals about which there can be no compromise, then the risk of not knowing which candidates to support is minimal – you’ll know.

Good job Arizona Tea Party!

Oct 26

A letter follows that I sent to Wal-Mart tonight praising one Assistant Manager, and well… having a few other things to say about a clerk and another Assistant Manager. Names redacted.

<Good Mgr> ,

Thanks for helping tonight. I feel much better for having run into you. If not, I’d be writing a very different letter and sharing it with a few hundred friends.

Please forward this to whoever matters at Wal-Mart.

First off… I want to thank Wal-Mart for having you on staff.  One person did make a difference to my view of the store.

This evening I tried to get recompense for having incorrect ammo sold to me store when on a hunt in Richfield.  Both types are labeled ".243" but one was right for my son’s gun, the other not.  An easy mistake for the clerk to make, and easy mistake for a tired shopper to overlook when stocking up after a long day hunting.

Let me summarize my experience tonight at the Washington store: 

<Clerk> – part-timer in Sporting Goods: "You should have checked what the clerk in Richfield handed you. Why should I trust you, I’ve seen murderers that look like you". 

<Evil Asst Mgr> :  "Why should I take the loss on Richfield’s error"? 

<Good Asst Mgr>:  "Let’s go take care of this".

Me – satisfied customer "Thanks".

Despite a decent outcome, I’m still a bit miffed that it was this difficult and, frankly, this hostile.  The Washington, UT Wal-Mart  might want to train its staff and some assistant managers that customers are not out to cheat them and that viewing the situation from the customers eyes might be useful to both the store’s long term performance and also their general good will about their work.  I knew <Evil Asst Mgr> and <Bitter Clerk> were chortling as my son and I left.  And I was hopping mad over the mistreatment.  I didn’t care what "policy" was.  I didn’t care what ATF says. In my eyes, Wal-Mart had done me wrong and I wanted it right.  <Good Asst Mgr> cut right to that viewpoint and saved Wal-Mart quite a bit of business over the next few months.

 
Regards,
Ken Nelson
St. George, UT

As an aside: I’ve looked at the spending I control at WalMart… between home and business, certainly a few hundred each month, sometimes over a $1,000.  WalMart, you never know who will show up, treating everybody fairly works.

Jul 24

image thumb96 Good Apology
Amazon has been getting grief since they refunded money and then deleted copies of George Orwell’s 1984 on customers Kindle electronic book readers. The company they had bought 1984 from didn’t have the rights to sell it.  But some customers were mad that Amazon could just delete stuff they had bought.

I wasn’t all up in arms about it. I did think Amazon could have just paid the rightful owner for the sales – simple and everybody wins.  Instead they deleted them. Ouch!

Jeff Bezo’s mans up this morning:

This is an apology for the way we previously handled illegally sold copies of 1984 and other novels on Kindle. Our "solution" to the problem was stupid, thoughtless, and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we’ve received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.

With deep apology to our customers,
Jeff Bezos
Founder & CEO
Amazon.com

Good job Jeff!  Maybe “actually sorry” apologies will catch on.  But somehow… I doubt it.